F.A.Q
Our most Frequently Asked Questions, answered.
XIAMEN OSTAR IMPORT & EXPORT COMPANY
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About Product
Q: Could you do customized order with my own design, brand,logo, labels and tags?
Yes, OEM and ODM orders are warmly welcomed.
We could offer the service of adding customers'logo, lables customized, tags, wash care label, your own-design products.
Q: How long does the delivery time usually take?
The delivery time is 45 days after payment & PP samples confirmed.
However we can adjust the time for you base on your quantity,style and other demands.
The exact delivery date will be accoding to your designs & quantity.
Q: What's your supply capacity?
300,000 pcs per month.
Q: How do you control quality?
1) Before cutting, the fabric should be inspected by cloth inspecting machine.
2) Accessories should be checked the quality and quantity before warehouse accepting.
3) If the swimsuit with print or embroidery, IQC wil check one by one firstly, sort out the bad quality before sewing.
4) Each production line with 2 IQC to check quality everyday.
5) When finish production PQC( Production Quality control) will check every swimsuit one by one, and sort unqualified products.
6) After packing, QC people will do final inspection according to the International standard AQL2.5,
to be sure all of the goods under good condition and packing are correct.
Q: What's your MOQ?
You may have your own private label swimwear production label with low MOQ: 300pcs/color/style.
Q: Can you send us a sample?
Yes, our initial samples (replaced fabric) is free to be offered by freight collect.
About Shipment
Q: What is the shipping port?
Q: How can I pay?
We accept 30% T/T deposit in advance, 70% balance against BL copy.
Also accept L/C at sight.
Q: What information should I let you know if I want to get a quotation?
1) CAD photos about the design style.
2) Size chart.
3) Material/ Fabric Details.
4) Packaging Summary/Accessories.
5) Quantities.